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INFORMATION REGARDING THE ONLINE RESOLUTION OF DISPUTES IN ACCORDANCE WITH ART. 14 PAR. 1 OF ODR (ONLINE DISPUTE RESOLUTION REGULATION):

The European Commission gives consumers the opportunity to resolve disputes related to Art. 14 Paragraph. 1 of the ODR within its own online platform.

The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to find out-of-court solutions to disputes related to achi